Keeping you safe during COVID

We have enhanced health & safety measures in place to ensure we keep you safe during your visit. 


The Chartered Society of Physiotherapy and Physio First (the organisations of private chartered physiotherapists) is mindful that the absence of face-to-face treatment can have a significant impact on quality of life and recovery.


In line with the government's advice, we have decided to begin a reopening of our clinic for face-to-face physiotherapy.
In order to provide the highest and safest standard of care. We have implemented measures which include: Client screening: Enhanced hygiene practices: Use of PPE.


What is the client screening process for in-person 

We screen every client at the point of booking. This involves a series of questions to ensure that clients are not in an ‘at risk’ category in order to maintain both your's and the team's safety.

If a client is considered ‘at risk’, we won’t be able to book a face-to-face appointment. However, we will be able to offer a virtual Online Physiotherapy appointment in its place.

If the information provided changes between booking and attending the appointment, we ask that clients contact us to let us know.

What are the hygiene measures for in-person physiotherapy?

All of our team are fully trained in the enhanced cleaning and hygiene protocols set out by the Government ‘COVID secure’ guidelines, and those provided by our governing body.


Hand sanitiser will be available at every entrance /exit point. You will be asked to apply it before entering. All surfaces, equipment, and handles that have been touched will be wiped down between every client. Clients will kindly be asked to wear their own face masks.